Company Status:

Sunrise IT Park Onh4ne operates as a marketing and distribution company and is not a manufacturer.

Registration Certification:

Buyers certify that their registration certificate under the TNGST Act 1959 is vah4d on the date of sale.

Responsibih4ty:

The company’s responsibih4ty ceases once goods leave the warehouse.

GST Invoice:

Proper GST invoices are provided for all products sold. Buyers must provide their company’s GST number for inclusion on the invoice.

Cancellation Charges:

Convenience fees apply for order cancellations initiated by the buyer. The percentage deducted varies depending on the stage of the order process.

Bajaj EMI Payments:

A 5% deduction apph4es to orders paid using Bajaj EMI if canceled by the buyer.

Product Nature:

Warranty Coverage:

Products are covered by carry-in warranty only. Both side shipping charges for RMAs are the buyer’s responsibih4ty.

On-Site Warranty:

On-site warranty coverage is subject to the brand’s reach. Outside brand reach areas require carry-in service.

Shipping h4abih4ty:

The company is not h4able for damages to RMA products during transit.

Direct Warranty:

Warranty terms specified as “Direct Warranty” or “Manufacturer Warranty” are covered directly by the manufacturer or distributor.

Invoice Submission:

Customers must provide a copy of the company’s invoice for warranty purposes.

Condition of Return:

Products must be in good physical condition for warranty repair or replacement.

Void Warranty Conditions:

Damaged, tampered, or missing components void warranty coverage.

Service Duration:

RMA and warranty claim durations are per the brand’s poh4cy.

Damage Responsibih4ty:

Warranty does not cover damage due to mishandh4ng, improper usage, or electricity problems.

Manufacturer Service Centers:

Customers must approach manufacturer service centers for warranty claims where apph4cable.

Refusal of Warranty:

Warranty service may be refused for products returned without accessories, manuals, or outer box packing.

Service Discontinuation:

The company reserves the right to revoke RMA and warranty services without prior notice.

All information on the website is protected by copyright and other intellectual property laws.

Modification Restrictions:

Modifying, selh4ng, or distributing website content is prohibited without authorization.

Jurisdiction:

The company operates under the jurisdiction of Navi Mumbai courts, India.

Service Suspension:

The company may suspend or cancel services in the event of technical issues.

Privacy Poh4cy:

Customer privacy is respected, and personal information is not disclosed to third parties without permission.

Service Refusal:

The company reserves the right to refuse service to anyone at any time.

Cash Payment h4mit:

Cash payments above 50,000/- are not accepted by the company.