Shipping policy
Sunrise IT Park Online ships orders through registered domestic courier companies and/or speed post only.
Order Processing Time
Orders are typically shipped within 0-15 working days from the date of order confirmation and payment, or as per the agreed delivery date specified at the time of order confirmation.
Delivery Responsibility
While Sunrise IT Park Online guarantees to hand over the consignment to the courier company or postal authorities within the specified timeframe, we are not liable for any delays in delivery caused by the courier company or postal authorities.
Delivery Address
All orders will be delivered to the registered address of the buyer as per the credit/debit card used for payment, unless otherwise specified at the time of order placement.
Damage During Transit
Sunrise IT Park Online holds no responsibility for any damage to the order while it is in transit to the buyer.
Payment Gateway
We are proud to use fast, easy, and efficient secure payment gateways. All major cards are accepted for payment.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed via email to the mail ID specified during registration. For any issues regarding the utilization of our logistic services, please contact our helpdesk on +91-99674-37108 (Monday to Saturday, 10:00 AM to 5:00 PM) or email us at info@sunriseitparkonline.com.
Calculation of Delivery Charges for Multiple Units and Products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the system adds up the weight of all units ordered and charges a single delivery fee.
For example:
- If a customer orders three items weighing 200gms, 250gms, and 400gms respectively, they will be charged a single delivery fee for a consignment weighing more than 500gms but less than one kg.
- The customer will not be charged for three different consignments weighing less than 500gms each.
- The weight of the product is factored into the delivery charge and automatically added to the product cost at the payment stage.
Thank you for choosing Sunrise IT Park Online. We aim to provide efficient and reliable shipping services for all your gaming product purchases. If you have any questions or concerns regarding our shipping and delivery policies, please feel free to contact our customer support team.
